NHTSA Complaint #11352769 — 2010 MERCEDES-BENZ S400
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11352769 |
| Vehicle | 2010 MERCEDES-BENZ S400 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 109,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
THE CAR FIRST STARTED TO STOP INTERMITTENTLY WITHOUT ANY WARNING AT ALL AT THE TRAFFIC INTERSECTION, THEN I WAS ABLE TO START IT AGAIN AFTER SHUTTING EVERY THING DOWN. THEN A MONTH LATER, THE SAME THING HAPPENED AGAIN BUT THIS TIME I WAS NOT ABLE TO START THE CAR AGAIN. THIS COULD BE A VERY DANGEROUS SAFETY SITUATION IF THE ENGINE SHUTS DOWN WHILE I WAS DRIVING ON THE FREEWAY. MERCEDES ONLY PROVIDED TEMPORARY SOLUTION BY REPLACING THE CAR HYBRID INVERTER POWER ELECTRONIC CONTROL UNIT THROUGH A CAMPAIGN BULLETIN 2012080004. THIS BULLETIN APPLIES TO MERCEDES S400, 2010-2012 YEAR MODEL. HOWEVER, THE MAIN PROBLEM STILL REMAINS AND POSES A VERY SERIOUS SAFETY ISSUE FOR ALL THE DRIVER AND PASSENGERS. THIS IS NOT AN ISOLATE PROBLEM. ITS A VERY KNOWN PROBLEM FOR LOTS OF OWNERS FOR THOSE MODEL YEARS. MY CONTACT EMAIL ADDRESS IS "[XXX]" SHOULD YOU NEED TO CONTACT ME. PLEASE SEE THE ATTACHMENT FOR THE INVERTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
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