NHTSA Complaint #11307016 — 2010 MERCEDES-BENZ S400 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11307016
Vehicle	2010 MERCEDES-BENZ S400
Component	ELECTRICAL SYSTEM
Date of Incident	January 10, 2020
Date Filed	February 4, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

FIRST THERE WAS NO POWER TO THE CAR SO WE REPLACED THE BATTERY. THEN THE CAR WAS RUNNING AND SHUT OFF ONE DAY AND WOULD NOT RESTART. THE VEHICLE WAS STATIONARY WHEN IT WOULD NOT RESTART. WE HAD IT TOWED TO MERCEDES DEALER. THEY ARE STATING IT THE POWER ELECTRONICS MODULE. THERE ARE TWO RECALLS RELATED TO THIS PART BUT WHEN CHECKING THE VIN OURS IS NOT PART OF THEM. THAT IS IMPOSSIBLE. THE MERCEDES DEALER EVEN STATED THERE WERE ISSUES WITH THIS PART THAT'S WHY MERCEDES ONLY MADE THESE CARS FOR TWO YEARS. PLEASE SEE CAMPAIGN NO. 2012080004. *TR

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#11165054 — January 8, 2019 — I HAVE A 2010 MERCEDES S400 THAT WAS PURCHASED NEW IN NYC AND I WAS PROMISED A 10YR/150K MILE WARRANTY BECAUSE OF A C...

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