NHTSA Complaint #11352321 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11352321
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	August 3, 2020
Date Filed	August 31, 2020
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

THE CAR HAD AN ISSUES WITH THE ENGINE AND CONVERTER ...THEY FIXED THE CONVERTER AND NEVER FIXED THE ISSUES WITH THE ENGINE THAT CAUSED THE CONVERTER TO BECOME CLOG ....WHEN I TOOK IT INTO THE DEALER SERVICE CENTER I TOLD THEM WHAT THE ISSUES WAS AND THEY NEVER LOOKED INTO THE ENGINE, TWO WEEKS AFTER I GOT MY CAR BACK THE ENGINE NOW HAS A HOLE IN THE BLOCK BECAUSE THE NEVER FIXED THE ISSUES THAT CAUSED THE CONVERTER TO BE BLOCKED ...THIS IS RIDICULOUS, AND I DONT HAVE ALL THIS MONEY THEY WANT TO FIX A CAR THAT WAS BROKEN FROM THE BEGINNING AND THE ISSUES STARTED WAY BEFORE MY WARRANTY ENDED!!

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