NHTSA Complaint #11352249 — 2014 VOLKSWAGEN BEETLE

YES ON MY 2014 BEETLE R ONE MORNING I WAS HEADING OUT TO LEAVE FROM WORK WHEN, I HEARD A NOISE FROM THE ENGINE , AND I THOUGHT IT WAS THE AIR CONDITION, BUT IT WAS THE ENGINE IT STARTED THEN AFTER THAT AND THEN I TURNED IT OFF, SO I CALLED THE DEALERSHIP TO TELL THEM WHAT HAPPENED AND I HAD IT TOILED TO VOLKSWAGEN , DEALERSHIP AND SOMEONE FROM THE SERVICE AND REPAIRS CALLED ME BACK AND TOLD ME THAT IT WAS THE TIMING CHAIN CAME OFF HAD LIKE 35,000 MILES OR 40,000 MILES THE CAR SO MY SERVICE GUYS TALKED TO THERE MANAGER ABOUT HELPING ME SENSE I HAD EVERYTHING SERVICED AND DONE THERE NO OTHER PLACE BUT THE DEALERSHIP I BUT IT FROM I GUESS THE MANAGER , HAD TALKED AND SAID THAT VOLKSWAGEN , CORPORATION , WOULD ONLY PAY 70% SO I HAD TO PAY 4100 .00 AND NOT PAY THE 100% PERCENT OF IT BUT I HEARD THERE WAS A RECALL FOR THE ENGINE WITH LOW MILES I DON'T KNOW WHY THAT THEY CANT PAY THE 100% OF THE COAST SENSE THEY SAID IT WAS A LAW SUIT GOING ON, NOW THE MANAGER SAID IF IT WAS HIGHER MILEAGE THEN THEY WOULD PAY MORE.. TO ME THAT DOESN'T MAKE ANY SENSE TO ME SINCERELY [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR