NHTSA Complaint #11352213 — 2016 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11352213
Vehicle	2016 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	August 29, 2020
Date Filed	August 31, 2020
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

I HAVE A 2016 FORD EDGE, WHICH HAS A PANORAMIC SUNROOF AND MOON ROOF. MY SUNROOF MOTOR ONLY WORKS HALF THE TIME. IT WILL OPEN WITH NO ISSUES, BUT THEN IN ORDER TO CLOSE IT, IT WILL CLOSE, AND THEN OPEN AGAIN. I HAVE TO CLOSE IT SEVERAL TIMES BEFORE IT ACTUALLY STAYS CLOSED. THE OTHER ISSUE I AM HAVING IS WITH THE MOON ROOF. IT HAS RANDOMLY CRACKED. I KEEP MY VEHICLE PARKED IN THE GARAGE, AND WORK FROM HOME. THERE IS NO CHIP IN THE GLASS, AND THE GLASS DOESN'T LOOK LIKE A REGULAR SPIDER FROM A CHIP. IT'S WAVY CRACKS.

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