NHTSA Complaint #11667499 — 2016 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11667499
Vehicle	2016 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	June 9, 2025
Date Filed	June 17, 2025
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was started, the instrument cluster was black. The contact turned off and restarted the vehicle several times to reset the instrument cluster. The contact stated that the image was low quality and made seeing the speedometer and other gauges difficult. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V049000 (Electrical System); however, the VIN or the model vehicle was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 11,000.

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