NHTSA Complaint #11352183 — 2015 CHEVROLET COLORADO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11352183
Vehicle	2015 CHEVROLET COLORADO
Component	STEERING
Date of Incident	August 30, 2020
Date Filed	August 30, 2020
Mileage	44,640 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

AFTER SHOPPING AT A LOCAL MALL, MY WIFE AND I WERE DRIVING HOME ON THE LOCAL EXPRESSWAY TRAVELING AT APPROXIMATELY 65MPH IN A STRAIGHT LINE, NO CURVES, WHEN A LOUD TONE ALARM WENT OFF IN MY 2015 CHEVY COLORADO. THE CONTROL PANEL ERROR "SERVICE POWER STEERING DRIVE WITH CARE" DISPLAYED AND I LOST ALL POWER ASSIST. THE WHEEL STIFFENED UP AND A DANGEROUS DRIVING SITUATION PRESENTED ITSELF. SINCE IT WAS NEARLY A STRAIGHT SHOT TO MY HOME, ONLY 3 TURNS INVOLVED TO MY DRIVE WAY WE LIMPED HOME SINCE MY WIFE IS IN ILL HEALTH. I WAS CAREFUL TO TAKE THE 3 TURNS SLOWLY ALTHOUGH THE WHEEL WAS VERY HEAVY AND FOUGHT MY MOVEMENTS. WHEN IT WAS SAFE TO EVENTUALLY TURN THE VEHICLE OFF, A RESTART REMOVED THE ERROR AND THE WHEEL WAS AGAIN EASY TO TURN AND A QUICK TEST DRIVE PROVED UNEVENTFUL. I AM NOW AFRAID TO DRIVE THE TRUCK AND WILL CONTACT THE DEALER IN THE MORNING. IT IS NOW SUNDAY AND THEY ARE NOT OPENED.

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