NHTSA Complaint #11351733 — 2017 HONDA CR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11351733
Vehicle 2017 HONDA CR-V
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 42,280 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I HAVE OWNED THIS VEHICLE 1 YR AND A FEW MONTHS AND HAVE HAD TO HAVE THE COMPUTER SYSTEM WIPED OUT AND THE SOFTWARE REINSTALLED MORE THAN 2X DUE TO 'PROBLEM' DASH LIGHTS ALL OF THE SUDDEN SCROLLING;ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, ELECTRIC BRAKE SYSTEM PROBLEM, BRAKE HOLD SYSTEM PROBLEM, TIRE PRESSURE MONITOR PROBLEM, EMISSIONS SYSTEM PROBLEM, ELECTRIC PARKING BRAKE PROBLEM, POWER STEERING SYSTEM PROBLEM, VEHICLE STABILITY ASSIST PROBLEM, HILL START ASSIST PROBLEM, ADAPTIVE CRUISE CONTROL PROBLEM, ECT. THE VEHICLE WAS INVOLVED IN A FENDER BENDER IN THE MIDDLE OF ALL THIS CHAOS, BUT THE PROBLEMS STARTED SHORTLY AFTER I BOUGHT IT IN MAY2019. AT ONE TIME THE COMPUTER WOULD CLEAR ITSELF OUT AND I COULD RIDE AROUND FOR A DAY OR TWO WITHOUT ALL THESE LIGHTS FLASHING. THAT IS NO LONGER THE CASE. THESE SCROLLING PROBLEM LIGHTS OCCUR AFTER I'VE BEEN DRIVING DOWN THE ROAD BUT NOW THEY COME ON IMMEDIATELY WHEN I TURN ON THE VEHICLE. PRIOR TO THIS AND MONTHS AGO, WHEN I WAS ROUNDING A CORNER ON THE FREEWAY ALL THE SUDDEN THE BRAKE ASSIST ENGAGED AS IF I WAS TOO CLOSE TO A VEHICLE IN FRONT OF ME. IT WAS QUITE A JOLT. THE FIRST TIME THIS OCCURRED WAS OCTOBER/NOVEMBER. 2019. THIS EVENING I GOT MY OIL CHANGED AND THE MECHANIC FOUND GAS IN MY OIL; I MENTIONED A GAS ODOR LAST WINTER TO THE DEALERSHIP WHEN I TOOK IT IN FOR OIL CHANGE. THEY BASICALLY BLEW IT OFF. NO DOUBT ABOUT IT NOW. IN FACT I EVEN SAVED SOME OF THE OIL THAT CAME OUT OF THE ENGINE TO SHOW MY HUSBAND WHEN HE GETS HOME. I HAVE USED TWO DIFFERENT DEALERSHIPS THUS FAR BECAUSE OF WORKMANSHIP ISSUES AT THE FIRST DEALERSHIP. NOW DEALERSHIP NUMBER TWO DOES NOT EVEN WANT TO TOUCH MY VEHICLE.

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