NHTSA Complaint #11351635 — 2018 JEEP COMPASS
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11351635 |
| Vehicle | 2018 JEEP COMPASS |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 34,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I BELIEVED I HAD LOCKED MY DOORS ON 2 OCCASIONS USING MY ELECTRONIC KEY FOB. THE CAR BEEPED AND LIGHTS FLASHED INDICATING THAT THE DOORS WERE LOCKED. TWICE AFTER THINKING DOORS WERE LOCKED I WAS ROBBED OF APPROXIMATELY 55.00 HIDDEN IN MY GLOVE BOX AND CENTER CONSOLE. AFTER 2ND TIME, UPON INVESTIGATION OF THE LOCKING PROCEDURE I WAS ABLE TO DETERMINE THAT ALL DOORS EXCEPT DRIVER'S WOULD LOCK BUT NOT DRIVER'S EVEN THOUGH UPON WALKING AWAY THE INDICATORS SHOWED THAT ALL DOORS HAD LOCKED. EVEN WHEN IN CAR HITTING THE LOCK BUTTON ON INSIDE OF DOOR LOCKED ALL DOORS BUT DRIVER'S. I HAD TO USE KEY ON OUTSIDE TO FINALLY LOCK DOOR AND MANUALLY MOVE BUTTON ON INSIDE OF DOOR TO GET IT TO LOCK. I BELIEVE THIS TO BE A SAFETY ISSUE BECAUSE BELIEVING VEHICLE IS LOCKED WHEN IN FACT IT IS NOT ALLOWS FOR ASSAULT OR CAR JACKING OF ME WHILE STOPPED. IT HAS ALREADY COST ME MONEY AND TIME AND IT MAKES THE DOOR UNSAFE IF EVER HIT ON THE SIDE WHERE THAT DOOR IS LOCATED BECAUSE OF LESS STRENGTH IN THE DOOR. CAR UNDER WARRANTY BUT UPON FIXING IT DEALER STATES THAT WINDOW MOTOR FOR THAT DOOR ALSO NEEDS ATTENTION BUT NO PARTS AVAILABLE AT THIS TIME. I WILL BE LEAVING ON A 500 MI. TRIP TOMORROW WITHOUT THE ABILITY TO LOWER MY WINDOW ANOTHER POSSIBLE SAFETY ISSUE.
Related Complaints for the 2018 JEEP COMPASS
Other STRUCTURE:BODY Complaints
#11589382
Since 2023, my vehicle has had water leakage coming from the back right passenger side from the seat belt opening and...
#11525469
Leaking from moon roof with water filling spare tire compartment & filling passenger foot space.
#11394389
MULTIPLE TIMES I WOULD TRY TO START THE VEHICLE AND THE BATTERY WOULD BE DEAD. AFTER JUMPING THE CAR OFF IT WOULD OPE...
#11203632
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE SUDDENLY OCCURRED. THE CON...
#11155283
WHILE DRIVING DOWN THE ROAD, I HAVE HAD THE RADIO SHUT OFF MULTIPLE TIMES, THE STOP/START FEATURE KEEPS THROWING ERRO...
Recent Complaints for the 2018 JEEP COMPASS
#11715823
AIR BAGS
The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the e...
#11715823
ENGINE
The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the e...
#11715790
UNKNOWN OR OTHER
Hello my truck is having issues stalling, noise like grinding, rattling, or some kind of clunking sounds especially d...
#11713897
ENGINE AND ENGINE COOLING
The contact owns a 2018 Jeep Compass. The contact stated that a month after the vehicle was purchased, the vehicle st...
#11713725
ELECTRICAL SYSTEM
My car has the start/stop when it turns off when your idle, well sometimes when you release the brake to go it will h...