NHTSA Complaint #11351616 — 2000 VOLVO S80 AIR BAGS

Complaint Details

ODI Number	11351616
Vehicle	2000 VOLVO S80
Component	AIR BAGS
Date of Incident	August 7, 2020
Date Filed	August 27, 2020
Mileage	119,375 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

SWAPPED BATTERY AT O'REILLY'S AUTO PARTS. ALL MANUFACTURER SAFETY PROTOCOLS FOLLOWED. AFTER SWAPPING OUT W/NEW BATTERY: CLIMATE CONTROL MODULE NOT WORKING- SRS AIRBAG 'SERVICE URGENT' ERRORS. VOLVO QUOTING $2500 TO REPLACE CCM, $800 FOR REBUILD-PROCESS. DIM IS ALSO FRIED. NO HEAT OR A/C- AIRBAG ACCIDENTAL DEPLOYMENT RISK. QUICK SEARCH ONLINE SHOWS THIS IS A VOLVO ISSUE SPECIFIC TO S60, S80 & XC70 MODELS (ALL YEARS) FILED COMPLIANT W/VT STATE AG- CAP 2020-07438 ORIGINAL REPAIR ORDER ATTACHED

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#10482329 — October 26, 2012 — I CHANGED THE BATTERY AND THE AIRBAG WARNING LIGHT WENT ON. WENT TO VOLVO DEALER AND WAS TOLD THAT CONTROL MODULE IS...

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