NHTSA Complaint #10214883 — 2000 VOLVO S80

AIR BAGS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10214883
Vehicle	2000 VOLVO S80
Component	AIR BAGS
Date of Incident	December 26, 2007
Date Filed	January 15, 2008
Mileage	148,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

SRS AIRBAG FAILURE AND ABS BRAKE WARNING LIGHTS AND ALERTS POSTED ON DASHBOARD DISPLAY. TURNS OUT THE PROBLEM WAS DEFECTIVE SOFTWARE AND WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A CRITICAL SAFETY ISSUE SINCE THE FAILURE RESULTS IN THE DISABLING OF THE SYSTEMS. THE PROBLEM WAS DIAGNOSED AND FIXED IN ABOUT AN HOUR. VOLVO CLEARLY NEW ABOUT THIS PROBLEMS SINCE THE SOFTWARE UPGRADE (AKA A FIX) WAS ALREADY COMPLETED AND AVAILABLE - VOLVO HAD TO PAY SOMEONE TO FIX THE SOFTWARE, WHY PAY THEM IF THERE WAS NO DEFECT. I BELIEVE THIS SAFETY ISSUE SHOULD BE AT LEAST ADVISED IF NOT MANDATORY FOR ALL OWNERS OF THESE VEHICLES. IT IS A SIMPLE EASY WAY TO AVOID A TRAGEDY IF THESE SYSTEMS ARE DISABLED BY DEFECTIVE SOFTWARE. *TR

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