NHTSA Complaint #11351386 — 2016 FORD TAURUS

TL* THE CONTACT OWNS A 2016 FORD TAURUS. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE BRAKE PEDAL EACH TIME IT WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN ACCELERATED AND THEN DEPRESSING THE BRAKE PEDAL, THE LOUD NOISE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED BUT COULD NOT FINE A FAILURE AND INFORMED THE CONTACT THAT IT COULD PROBABLY BE THE SUSPENSION. THE VEHICLE WAS TAKEN TO CUTTER FORD, INC, 98-015 KAMEHAMEHA HWY, AIEA, HI 96701, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD MENTIONED THAT THE VEHICLE WAS TAKEN FOR AN OIL CHANGE AND WAS INFORMED THAT THE OIL WAS LEAKING SOMEWHERE AND IT WAS VERY DARK. THE CONTACT MENTIONED THAT THE TIRE SENSOR WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. *DT THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *JS