NHTSA Complaint #11556641 — 2016 FORD TAURUS
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11556641 |
| Vehicle | 2016 FORD TAURUS |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 124,015 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
my vehicle's oil lines to the turbo charger failed and caused a huge oil leak and my car was smoking all over the highway. I had the vehicle towed to a nearby service station recommended by AAA. After discovering the issue, the repairman indicated there was a recall on this exact issue. However, I was never notified by Ford of the recall. When I called Ford I was informed that the recall only applied to vehicles built between Oct and Nov 2016. My vehicle was built in April. I feel that this issue couldn't have been limited to that small window of time, obviously Ford is not sharing the appropriate information with NHSTA. I had to pay $3000 to fix my vehicle for a problem that Ford is well aware this vehicle is still having. I'm deeply disappointed in Ford.
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