NHTSA Complaint #11351246 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11351246 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 133,080 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NV |
Consumer Description
THE VEHICLE WAS IN MOTION ON A STATE HIGHWAY WHEN THE FOLLOWING WARNING MESSAGES WERE DISPLAYED STEERING ASSIST FAULT SERVICE REQUIRED, HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCE TRAC, TERRAIN MANAGEMENT SYSTEM FAULT. AT THIS POINT I HAD COMPLETE LOSS OF POWER STEERING. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY AND HAD TO HAVE TOWED. LOCAL FORD DEALERSHIP DIAGNOSED THE PROBLEM AS POWER STEERING CONTROL MODULE.WHICH IS INTEGRAL WITH THE RACK AND PINION ASSEMBLY.
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