NHTSA Complaint #11351214 — 2019 RAM 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11351214
Vehicle	2019 RAM 3500
Component	POWER TRAIN
Date of Incident	June 1, 2020
Date Filed	August 25, 2020
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHILE DRIVING ON THE HIGHWAY THE CHECK ENGINE CAME ON WHEN THE TRANSMISSION WOULD NOT SHIFT ON THE LAST TWO GEARS TRUCK WOULD GO TO 2500 TO 3000 RPM'S UNTIL IT WOULD SHIFT BUT FELT AS IF IT WAS ON NEUTRAL DURING THE TIME. AS THIS SITUATION IS EXTREMELY DANGEROUS BECAUSE THIS TRUCK IS USED TO HAUL A 3 CAR TRAILER. THE TRUCK HAS BEEN TO (KUNES COUNTRY DODGE DEALERSHIP IN STERLING IL) AND THEY HAVE YET TO FIX THE PROBLEM ONLY SAYING THAT THERE IS A RECALL BUT ONCE THE TRUCK IS DRIVEN AGAIN THE SAME PROBLEM PERSIST. I WILL BE TAKING THE TRUCK ANOTHER DEALERSHIP TO SEE IF THEY CAN FIX THE PROBLEM.

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