NHTSA Complaint #11350972 — 2013 DODGE DART

TL* THE CONTACT'S NEPHEW OWNS A 2013 DODGE DART. THE CONTACT STATED WHILE HER NEPHEW WAS DRIVING 45 MPH, THE VEHICLE WAS UNABLE TO SHIFT INTO FOURTH GEAR. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO STOP THE VEHICLE WITH THE PARKING BRAKES AND PARK ON THE SIDE OF THE ROAD. WHILE INSPECTING UNDER THE HOOD, THE DRIVER NOTICED THE SHIFTIER CABLE WAS DETACHED FROM THE TRANSMISSION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND THEN TO THE LOCAL DEALER OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE LOCATED AT 2406 CRAIN HWY, BOWIE, MD 20716, (855) 822-3228, WHERE IT WAS DIAGNOSED WITH NEEDING SHIFTER CABLE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 159,619.