NHTSA Complaint #11350967 — 2012 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11350967
Vehicle	2012 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	August 21, 2020
Date Filed	August 24, 2020
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

THE FRONT WINDSHIELD WIPERS STOPPED WORKING WHILE WE WERE DRIVING ON THE INTERSTATE DURING A TORRENTIAL DOWNPOUR. WE WERE IN THE MIDDLE OF THREE LANES OF TRAFFIC BUT WERE EVENTUALLY ABLE TO MOVE OVER AND PULL OFF THE HIGHWAY SAFELY. THIS EQUIPMENT FAILURE COULD HAVE HAD A TRAGIC ENDING FOR US AND THE OTHER MOTORISTS AROUND US. WE UNDERSTAND THERE WERE RECALLS FOR 2013 MODELS FOR THIS FAILURE. NOT SURE WHY A RECALL HASN'T BEEN DONE ON 2012 MODELS.

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