NHTSA Complaint #11350912 — 2012 FORD F-150 STEERING

Complaint Details

ODI Number	11350912
Vehicle	2012 FORD F-150
Component	STEERING
Date of Incident	August 2, 2020
Date Filed	August 24, 2020
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL AS THE POWER STEERING WOULD FAIL TO OPERATE AS NEEDED. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, SHE WOULD SHUTOFF THE VEHICLE AND WAIT A FEW MINUTES BEFORE RESTARTING THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE VEHICLE WOULD RESUME NORMAL OPERATION. THE CONTACT HAD YET TO TAKE THE VEHICLE TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

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