NHTSA Complaint #11350767 — 2017 CHEVROLET TRAVERSE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11350767
Vehicle	2017 CHEVROLET TRAVERSE
Component	UNKNOWN OR OTHER
Date of Incident	August 10, 2020
Date Filed	August 22, 2020
Mileage	47,416 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY 2017 CHEVROLET TRAVERSE IS DEFECTIVE. WHILE IN MOTION THE DASH WILL RANDOMLY LIGHT UP WITH "TRACTION CONTROL OFF" IMMEDIATELY FOLLOWED BY "TRACTION CONTROL ON". A FEW MOMENTS LATER, WHILE STILL IN MOTION, "SERVICE STABILITRAX" APPEARS WHILE EVERY DIAL ON THE DASH GOES TO ZERO, THE ENGINE IS STILL RUNNING. IMMEDIATELY AFTER THAT, THE DIALS GO UP AND THE GAS PEDAL STOPS WORKING AND THE VEHICLE WILL NOT ACCELERATE. THE VEHICLE IS NOW AT THE DEALER FOR A 3RD TIME AND THE SERVICE SHOP "CANNOT DUPLICATE CUSTOMER CONCERNS". THIS IS A HUGE SAFETY ISSUE AS THE CAR IS IN MOTION, IN TRAFFIC AND SUDDENLY DOES NOT ACCELERATE.

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