NHTSA Complaint #11350666 — 2014 FORD FOCUS ELECTRICAL SYSTEM:HORN

Complaint Details

ODI Number	11350666
Vehicle	2014 FORD FOCUS
Component	ELECTRICAL SYSTEM:HORN
Date of Incident	August 7, 2020
Date Filed	August 21, 2020
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO BLOW THE HORN AT ANOTHER DRIVER DRIVING THROUGH THE STOP SIGN, THE HORN FAILED TO OPERATE. THE CONTACT WAS CONCERNED THAT DUE TO THE HORN NOT FUNCTIONING IT COULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO FORD OF NORTHAMPTON (968 BRIDGE RD, NORTHAMPTON, MA 01060) WHERE THEY INFORMED THE CONTACT THAT THERE WERE WIRES UNDERNEATH THE VEHICLE THAT WERE CORRODED, CAUSING THE HORN TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

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#11311598 — February 26, 2020 — TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DURING COLD WEATHER THE HORN WAS INOPERABLE. THE ...

#11256868 — September 20, 2019 — TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HORN WAS INOPERABLE. THE ELECTRICAL FUSE WAS REPL...

#11256245 — September 17, 2019 — TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON JUNE 15, 2017, THE HORN WAS REPAIRED BY MIKE BASS FORD (5050 DETROIT RD, S...

#11015719 — August 16, 2017 — TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE HORN WOULD NOT SOUND WHEN PROMPTED. THE...

#10889047 — July 27, 2016 — TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HORN FAILED TO WORK. THE CONTACT CALLED THE DEALE...

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