NHTSA Complaint #11015719 — 2014 FORD FOCUS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE HORN WOULD NOT SOUND WHEN PROMPTED. THE CONTACT STATED THAT THERE WAS A DEFECT IN THE HORN. THE VEHICLE WAS PREVIOUSLY REPAIRED AT CLASSIC FORD OF SMITHVILLE IN NORTH CAROLINA PER NHTSA CAMPAIGN NUMBER: 16V645000 (STRUCTURE). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC IN FOUR OAKS, NORTH CAROLINA, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.