NHTSA Complaint #11350387 — 2016 HONDA ODYSSEY

TRYING TO GET A MAJOR SAFETY ISSUE ESCALATED AS THE DEALERS (TOOK TO TWO DIFFERENT DEALERS) DON'T SEEM TO BELIEVE ME THAT THIS IS HAPPENING. I HAVE A 2016 HONDA ODYSSEY, BOUGHT USED. THE DRIVER SIDE POWER SLIDING DOOR RECENTLY STOPPED OPENING PROPERLY AND STOPS HALF WAY THROUGH OPENING ON OCCASION. THERE IS A FUNDAMENTAL PROGRAMMING ISSUE THAT BY-PASSES THE SAFETY PINCH POINT FEATURE WHEN THE DOOR FAILS TO OPEN AND THE DOOR AUTOMATICALLY STARTS TO CLOSE. THE DOOR STARTS TO CLOSE AND SMASHED MY WIFE BETWEEN THE DOOR AND THE FRAME OF THE VAN. THE PROGRAM SHOULD NOT BY-PASS THE PINCH POINT SAFETY FEATURE IF IT SEES A DOOR FAILURE TO OPEN ALARM. I TESTED THE PINCH POINT SAFETY FEATURE AND IT WORKS PERFECTLY WHEN THE DOOR OPENS AND CLOSES PROPERLY. MY VEHICLE IS NO LONGER UNDER WARRANTY, BUT THIS IS A BIG SAFETY CONCERN AS THAT COULD HAVE BEEN MY KIDS GETTING SMASHED. THE VEHICLE WAS STATIONARY AND MY WIFE WAS LOADING MY YOUNG KIDS IN TO THE VAN.