NHTSA Complaint #11350340 — 2020 TOYOTA COROLLA

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11350340
Vehicle	2020 TOYOTA COROLLA
Component	VEHICLE SPEED CONTROL
Date of Incident	August 15, 2020
Date Filed	August 19, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

DEALER STATED THAT THERE WAS A CHEMICAL BUILDUP ON THE INSIDE OF THE WINDSHIELD THAT COULD AFFECT THE SAFETY CAMERA SENSOR (THEY CLAIMED IT WAS PROBABLY WINDEX). DEALERSHIP CLAIMED THAT THE CAMERA ENCLOSURE IS NOT SEALED AND PARTICULATE MAY ENTER THE ENCLOSURE. SAID THE PROBLEM IS NOT COVERED UNDER WARRANTY. WHAT HAPPENS IS SOMEONE IS A SMOKER OR LIVES ON A DIRT ROAD? DOES TOYOTA EXPECT PARTICULATE IN THE ENCLOSURE TO BE ACCEPTABLE? THIS MAY IMPACT THE PERFORMANCE OF THE SAFETY SYSTEMS, ESPECIALLY IF THERE IS SUN GLARE. I BOUGHT THE CAR IN OCTOBER 2019.

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