NHTSA Complaint #11350295 — 2017 TESLA MODEL X

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11350295
Vehicle 2017 TESLA MODEL X
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 75,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

THE VEHICLE EXPERIENCED A MULTIPLE-SYSTEM FAILURE. WARNING LIGHTS INDICATED LOSS OF STEERING ASSIST, LOSS OF CRUISE CONTROL, LOSS OF BRAKING ASSIST, AND OTHER SAFETY FEATURES. A RESET OF THE COMPUTER RECTIFIED THE ISSUE, BUT ONLY TEMPORARILY, AND THE SOFTWARE FAILS AGAIN AND AGAIN. IN FAILURE MODE, WHICH COMES ON UNPREDICTABLY, THE BRAKES MAKE A TERRIBLE GRINDING SOUND AND ARE NOT AS EFFECTIVE IN STOPPING THE CAR. THIS IS A MAJOR SAFETY CONCERN. THE ONSET OF THESE FAILURES IS USUALLY WHEN THE CAR IS MOVING AND OCCURS RANDOMLY.

Related Complaints for the 2017 TESLA MODEL X

Other SERVICE BRAKES Complaints

#11660199 I own a Tesla Model X, and for the past two summers I’ve experienced a repeating safety-critical issue during hot wea...
#11642663 Now I know it's called Phantom or Ghost Breaking. When in cruise control or in autopilot, in certain highway areas fr...
#11619734 I had a reoccurrence of Incident 11609414. After the original incident I had my car towed to the service center and "...
#11616399 We parked the car in our drive way. On the next day, car says display a `Park Break Fault` message saying 'Parking b...
#11572435 This is regarding two Tesla recalls: - NHTSA Recall Number: 23V-838; TC2023-657 - NHTSA Recall Number: 24V-051 As n...

Recent Complaints for the 2017 TESLA MODEL X

#11708780 STEERING The electronic power steering (EPS) is struggling, requiring increased driver effort to steer. This seems to be dange...
#11706975 FUEL/PROPULSION SYSTEM Reproducible and sudden loss of indicated driving range at low state of charge (SOC) for 6 months. First documented o...
#11702124 ELECTRICAL SYSTEM During home charging using 40A, the 220 volt UMC connector started smoking and was melting. The charging appeared un...
#11697950 LANE DEPARTURE: ASSIST Power Steering Assist stopped working while on the road. A couple days later, power steering stopped working completely.
#11697950 STEERING Power Steering Assist stopped working while on the road. A couple days later, power steering stopped working completely.
Check any vehicle history by VIN - Free vehicle history report