NHTSA Complaint #11350270 — 2013 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11350270 |
| Vehicle | 2013 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 138,432 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
WHILE DRIVING BACK HOME MY 2013 KIA SOUL L4 1.6 SUDDENLY LOST ITS POWER IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT OFF OF THE ROAD AND CHECK IT UP INTO A PARKING LOT. I OPENED THE HOOD AND FOUND EVERYTHING WAS NORMAL SO I DECIDED TO DRIVE BACK AGAIN BUT AS SOON I START THE ENGINE A RED LIGHY GOT APPEARS ON THE ON. I GOT HOME AND CALLED A MECHANIC. A MECHANIC DID A COMPUTER SCAN AND THE REPORT FAULT CODE RETRIVAL AND DIAGNOSIS WERE: #1= SYSTEM TO LEAN @ HIGHER LOAD BANK # 1. THEN #2 - FUEL PRESSURE CONTROL LOW. HE REFERRED ME TO THE DEALERSHIP SINCE IT CAN NOT BE FIXED BY THEM (RECALL) WHEN I CONTACTED KIA THEY TOLD ME MY VEHICLE DIDN'T QUALIFY FOR ANY GUARANTEE SINCE IT HAS 130K MILES ON IT NOT RECALL COVER, AND I HAVE TO PAY TO FIX IT AS MY OWN EXPENSE BUT AS I READ IT SHOULD BE COVERED, I'M NOT SURE WHY MY CAR DOESN'T QUALIFY. I HAVE NOT OTHER TRANSPORTATION VEHICLE AND I DON'T HAVE THE FUNDS TO PAY THEEXPENSIVE DEALERSHIP TO FIX IT SO PLEASE I NEED TO KNOW IF YOU CAN HELP AND ASVISE. THANK YOU.
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