NHTSA Complaint #11350224 — 2016 KIA SORENTO

2016 KIA SORRENTO LX WITH THE 2.4 ENGINE WITH 54,000 MILES IS USING 1 QUART OF OIL PER 400 MILES. THE TAIL PIPE IS EMITTING AN OILY BLACK SOOT. WHILE DRIVING, AN ENGINE TICKING NOISE ALERTS US THAT THE OIL IS LOW. AT THIS RATE WE WILL HAVE REPLACED ALL THE OIL WITH 18.5 QUARTS OF OIL BEFORE THE SCHEDULED 7,500 MILE OIL CHANGE. THE MECHANIC AT THE PORTLAND OREGON AREA DEALERSHIP IS TRYING TO TELL US THIS IS NORMAL. THE VEHICLE IS CURRENTLY INVOLVED IN THEIR OIL CONSUMPTION TEST LOOP, LIKE SO MANY OTHERS. I SMELL A RAT.