NHTSA Complaint #11350213 — 2018 CHEVROLET IMPALA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11350213
Vehicle	2018 CHEVROLET IMPALA
Component	ENGINE
Date of Incident	July 1, 2020
Date Filed	August 19, 2020
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2018 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, A STRANGE ODOR WAS PRESENT COMING FROM THE ENGINE INTO CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER (RACEWAY CHEVROLET LOCATED AT 1510 SOUTH 5TH ST, HARTSVILLE, SC 29550) WHO DIAGNOSED THE AIR CONDITIONING EVAPORATOR COIL WAS DEFECTIVE AND HAD LEAKED FREON. THE COIL WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

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