NHTSA Complaint #11350144 — 2013 FORD TAURUS

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 45 MPH, THE STEERING WHEEL CEASED AS THE TRACTION ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT'S WIFE STEERED THE VEHICLE TO A PARKING LOT WHERE SHE TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL. THE VEHICLE WAS NOT DRIVABLE AND REMAINED PARKED IN A PARKING LOT. NO DEALER WAS CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.