NHTSA Complaint #11350134 — 2013 RAM 3500

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11350134
Vehicle 2013 RAM 3500
Component SUSPENSION
Date of Incident
Date Filed
Mileage 8,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

MY VEHICLE EXPERIENCES A PHENOMENON COMMONLY KNOWN AS 'DEATH WOBBLE'. (GOOGLE '2013 DODGE RAM 3500 DEATH WOBBLE' TO VIEW VIDEOS OF THIS ISSUE). WHEN DRIVING AT HIGHWAY SPEED AND ENCOUNTERING A CERTAIN CURVE RADIUS COMBINED WITH A BUMP OR DEFECT IN THE ROADWAY SURFACE, THE FRONT SUSPENSION BEGINS VIOLENTLY VIBRATING. THE STEERING WHEEL SHAKES VIOLENTLY AND THIS VIBRATION CANNOT BE STOPPED BY HOLDING THE WHEEL. APPLYING THE BRAKES TRANSMITS THE VIBRATION TO THE BRAKE PEDAL. THE ONLY REMEDY IS TO ALLOW THE VEHICLE TO SLOW DOWN BY REMOVING ANY INPUT TO THE ACCELERATOR PEDAL. WHEN THE VEHICLE SPEED DROPS TO BELOW APPROXIMATELY 30 MPH, THE VIBRATION CEASES. THIS HAS HAPPENED TO ME NUMEROUS TIMES AND MAKES ME FEEL AS IF I COULD LOSE CONTROL OF THE VEHICLE. IF THIS WERE TO OCCUR ON A WET OR SNOW COVERED ROADWAY, I THINK THAT THE VEHICLE WOULD MOST LIKELY SPIN OUT OF CONTROL. I HAVE BROUGHT MY VEHICLE IN TO TWO DIFFERENT DODGE DEALERS TO COMPLAIN ABOUT THIS ISSUE. THEY SAID THAT THEY WERE 'UNABLE TO DUPLICATE THE ISSUE'. THIS IS NOT SURPRISING SINCE IT REQUIRES A VERY SPECIFIC COMBINATION OF VEHICLE SPEED, STEERING ANGLE, AND BUMP OR OTHER INPUT TO THE SUSPENSION SYSTEM. MY VEHICLE WAS UNDER WARRANTY COVERAGE WHEN I COMPLAINED OF THIS ISSUE TO THE DEALERS. MY VEHICLE IS NO LONGER UNDER WARRANTY COVERAGE BUT THE VEHICLE STILL HAS THIS ISSUE. THE DEALERS TELL ME I HAVE TO TAKE IT UP WITH DODGE TO TRY AND GET THEM TO COVER THIS. NOT SURPRISINGLY, DODGE TELLS ME I HAVE TO TAKE IT UP WITH THE DEALERS.

Related Complaints for the 2013 RAM 3500

Other SUSPENSION Complaints

#11635590 The contact owns a 2013 Ram 3500. The contact stated while driving 65-68 MPH over a bumpy road surface, the steering ...
#11556006 I HAVE BEEN HAVING PROBLEMS WITH A RECALL ISSUED BY NHTSA. THE RECALL WAS V06 DRAG LINK. WHEN THE RECALL WA PREFORMED...
#11517380 Truck was repaired June 2019. They welded the jam nut which made it impossible to get an alaignment.Been having a ope...
#11504071 Took truck to Mac Haik here in Houston to perform the recall.The jam nut on drag link was welded,which was not a fix....
#11343870 TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, WITHOUT WARNING A VIOLENT SHAK...

Recent Complaints for the 2013 RAM 3500

#11682449 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER The contact owns a 2013 Ram 3500. The contact stated that while attempting to sell the vehicle, the contact discovere...
#11635590 STEERING The contact owns a 2013 Ram 3500. The contact stated while driving 65-68 MPH over a bumpy road surface, the steering ...
#11556006 STEERING I HAVE BEEN HAVING PROBLEMS WITH A RECALL ISSUED BY NHTSA. THE RECALL WAS V06 DRAG LINK. WHEN THE RECALL WA PREFORMED...
#11555541 SERVICE BRAKES When having to brake hard, the lining of the pressure line from the pump to the hydro booster comes apart and causes ...
#11517380 STEERING Truck was repaired June 2019. They welded the jam nut which made it impossible to get an alaignment.Been having a ope...
Check any vehicle history by VIN - Free vehicle history report