NHTSA Complaint #11350128 — 2013 VOLKSWAGEN JETTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11350128
Vehicle	2013 VOLKSWAGEN JETTA
Component	ENGINE
Date of Incident	July 20, 2020
Date Filed	August 18, 2020
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2013 VW JETTA HYBRID HAS CHECK ENGINE LIGHT COME ON AND GO OFF INTERMITTENTLY. CAR WAS TAKEN INTO VW DEALER TO EVALUATE. DEALER PROCEEDS TO SAY TRANSMISSION IS DEFECTIVE, CLUTCH WAS MALFUNCTION & OIL WAS LEAKING. ACCORDING TO A NEW RECALL IN 2/2020, VW MENTIONED THAT IF THE SOFTWARE RECALL WAS NOT ADDRESSED ISSUES WITH THE TRANSMISSION & CLUTCH COULD OCCUR. WHEN CAR WAS TAKEN AND EVALUATED IT WAS FOUND TO HAVE ALL OF THE POSSIBLE PROBLEMS LISTED WITH THIS RECALL

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