NHTSA Complaint #11350085 — 2009 HYUNDAI SANTA FE STRUCTURE:BODY

Complaint Details

ODI Number	11350085
Vehicle	2009 HYUNDAI SANTA FE
Component	STRUCTURE:BODY
Date of Incident	July 10, 2020
Date Filed	August 18, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

PURCHASED CAR NEW GARAGE KEPT WELL MAINTAINED AT DEALER. HAD A RECALL IN 2016 FOR FRAME CORROSION. I BROUGHT CAR IN AND DEALER RUST PROOFED FRAME. CONTINUED TO HAVE CAR SERVICED AND COMPLETED ALL MAINTENANCE THAT DEALER RECOMMENDED. SOME REPAIRS VERY EXPENSIVE LIKE TIMING BELT, WATER PUMP, IDLE PULLEY ETC. LAST MONTH BROUGHT CAR IN FOR TRANSMISSION EXCHANGE AND I WAS TOLD THE SIDE RAILS OF CAR ARE RUSTED THRU AND CAR IS UNSAFE TO DRIVE. THIS VEHICLE WAS SUPPOSEDLY INSPECTED EVERY TIME CAR WAS SERVICED. HYUNDAI NEVER SAID ANYTHING ABOUT RUST GETTING WORSE. I WOULD LIKE YOUR HELP HOLDING THEM ACCOUNTABLE. THEY ADMITTED TO HAVING DEFECTIVE STEEL. PLEASE HELP!!

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