NHTSA Complaint #10991234 — 2009 HYUNDAI SANTA FE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10991234
Vehicle 2009 HYUNDAI SANTA FE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 96,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

PAINT COMES OFF THE CAR IN LARGE PIECES THAT, IF RAINING, WILL STICK TO WINDSHIELD OF THE CAR AND THE CAR BEHIND YOU, WHILE DRIVING. THIS BLOCKS THE VISIBILITY OUT OF THE FRONT OF THE WINDSHIELD AND CAUSES WIPER PROBLEMS AS THE LARGE PIECES GET STUCK TO THEM. AGAIN THIS WILL HAPPEN WHILE DRIVING IN THE RAIN. THE LARGE PIECE OF PAINT WILL STILL COME OFF DURING NORMAL DRIVING, BUT THE SAFETY CONCERN IS WHILE DRIVING IN THE RAIN. PIECES AS LARGE AS 1 INCH BY 1 INCH ARE NOT UNCOMMON, WITH THE LARGEST PIECE CURRENTLY MISSING IS ABOUT 8 INCHES BY 8 INCHES. PROBLEM STARTED HAPPENING OVER 2 YEARS AGO. WHEN THE PIECES GET STUCK TO THE WINDSHIELD, YOU HAVE TO PULL OVER TO REMOVE THEM FROM BOTH THE WINDSHIELD AND WIPER BLADES. THIS IS ALSO DANGEROUS AS WE HAVE HAD TO PULL OVER ON A MAJOR FREEWAY BEFORE TO REMOVE THEM FROM PARTS OF THE VEHICLE, NAMELY THE WINDSHIELD AND WIPERS. THIS PROBLEM AGAIN CAUSES PROBLEMS WITH VISIBILITY OUT OF THE FRONT OF THE WINDSHIELD OF THE CAR AND POSSIBLY THE CAR(S) BEHIND YOU WHILE DRIVING IN THE RAIN. I DON'T BELIEVE THAT LARGE PIECES (SHEETS) OF PAINT SHOULD BE COMING OFF OF A CAR AND STICKING TO A WINDSHIELD OF THE AFFECTED CAR AND CARS AROUND IT, WHILE DRIVING IN THE RAIN. TRULY THIS IS A SAFETY ISSUE.

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