NHTSA Complaint #11349868 — 2005 SUBARU FORESTER

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11349868
Vehicle	2005 SUBARU FORESTER
Component	SUSPENSION
Date of Incident	August 17, 2020
Date Filed	August 17, 2020
Mileage	66,709 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2005 SUBARU FORESTER. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE LOWER CONTROL ARM WAS DAMAGED. THE AIR CONDITIONER UNIT PRODUCED CONDENSATION THAT CAUSED THE LOWER CONTROL ARM TO RUST THROUGH ALONG WITH ROAD SALT DURING THE WINTER MONTHS. THE DAMAGE WAS ON BOTH LEFT AND RIGHT SIDE CONTROL ARM. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION) IN 2012 AS A ONE-TIME FREE REPAIR. THE CONTACT REQUESTED TO SPEAK WITH AN UPPER LEVEL MANAGER WHICH WAS STILL PENDING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 66,709.*BF*JB

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