NHTSA Complaint #11349603 — 2013 DODGE DURANGO SEATS

Complaint Details

ODI Number	11349603
Vehicle	2013 DODGE DURANGO
Component	SEATS
Date of Incident	August 14, 2020
Date Filed	August 15, 2020
Mileage	112,193 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE PASSENGERS HEADREST WAS DEPLOYED WITHOUT WARNING. CAR WAS IN THE GARAGE WHEN THIS OCCURED. NO ONE WAS INJURED AND NO ACCIDENT OCCURED. THIS COULD HAVE CAUSED BODILY DAMAGE IF PASSENGER WAS IN PLACE. DODGE HAS INFORMED US THERE IS NO REPLACEMENT BECAUSE THEY DISCONTINUED THIS PART. PASSENGER SEAT NO LONGER SAFE BECAUSE NO REPLACE IS AVAILABLE. HEADREST SHOULDN'T DEPLOY ON ITS OWN.

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