NHTSA Complaint #11349291 — 2016 TESLA MODEL X

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11349291
Vehicle	2016 TESLA MODEL X
Component	ELECTRICAL SYSTEM
Date of Incident	July 3, 2020
Date Filed	August 14, 2020
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MCU (MEDIA CONTROL UNIT) FAILED ON MULTIPLE OCCASIONS, I WAS UNABLE TO CONTROL AC/RADIO/AUTOPILOT SYSTEM/ OR NAVIGATION. ALSO BOTH TURN SIGNAL WERE IN-OPERATIONAL. TESLA SERVICE CENTER REFUSES TO REPLACE THE MCU OR FIX IT. VEHICLE WAS IN MOTION, ON HIGHWAY AT A SPEED OF ABOUT 70 MPH.

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