NHTSA Complaint #11349228 — 2016 TOYOTA RAV4

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11349228
Vehicle	2016 TOYOTA RAV4
Component	UNKNOWN OR OTHER
Date of Incident	July 1, 2020
Date Filed	August 14, 2020
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ALL FOUR DOOR LOCKS HAVE MALFUNCTIONED. EACH HAVE BEEN REPLACED. NOW THE REPLACEMENTS ARE ALSO FAILING. THE DOORS DO NOT LOCK OR UNLOCK WITH THE KEY FOB. MAKING IT IMPOSSIBLE TO GET INTO THE CAR WHEN I START THE CAR, THE DOORS ARE SUPPOSED TO LOCK AUTOMATICALLY, WHICH DOES NOT HAPPEN. MAKING IT INCREDIBLY UNSAFE ALL OF THE INFORMATION IS AT NORTH HOLLYWOOD TOYOTA IT HAS BEEN GOING ON SINCE 2018.

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