NHTSA Complaint #11349201 — 2019 GMC TERRAIN ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11349201
Vehicle	2019 GMC TERRAIN
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	February 9, 2020
Date Filed	August 14, 2020
Mileage	25,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

ON FEBRUARY 9TH, DRIVING HOME ON A ROUGH HIGHWAY, MY SERVICE ESC, ABS, TRACTION CONTROL AND CHECK ENGINE LIGHT (FLASHING) CAME ON. I IMMEDIATELY PULLED OVER, FREAKING OUT. SHUT MY CAR OFF CAUSE I HAD NO CLUE WHAT TO DO. SAT FOR A FEW MINUTES, COLLECTING MYSELF AND TURNED IT BACK ON. ALL LIGHTS WERE GONE, SO I DECIDED TO CONTINUE THE DRIVE HOME. TOOK MY CAR INTO THE DEALER THE FOLLOWING DAY, FOUND CODE P0300 STORED IN HISTORY. THEY DID AN UPDATE, AND HOPED THAT WOULD SOLVE MY ISSUE. ALAS, IT DID NOT. THIS SAME ISSUE HAS HAPPENED AT LEAST 6 TIMES NOW. THE 5TH TIME, AGAIN, ON A SMOOTH HIGHWAY, I COMPLETELY BROKE DOWN AND HAD TO BE TOWED! IT HAS NOW BEEN SITTING AT THE DEALER FOR TWO WEEKS (SINCE JULY 31ST) WHILE THEY TRY AND DIAGNOSE THE ISSUE.

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