NHTSA Complaint #11349103 — 2020 AUDI Q5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11349103
Vehicle 2020 AUDI Q5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 2,300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I RECENTLY PURCHASED A 2020 AUDI Q5. IT WAS 6 WEEKS OLD AND HAD ABOUT 2300 MILES ON THE ODOMETER. WHEN PULLING OUT OF A PARKING SPACE THE CAR DIED. I COULD NOT GET IT STARTED NO MATTER WHAT I DID. I COULD NOT EVEN GET THE FLASHERS TO TURN ON (TO THE IRE OF THOSE TRYING TO EXIT THE LOT.) AFTER HAVING IT TOWED (I WAS ON VACATION, NO LESS!) I LEARNED THAT THE ELECTRICAL DISTRIBUTION SYSTEM WAS DEFECTIVE AND HAD TO BE REPLACED. I AM JUST GRATEFUL THIS DID NOT GIVE OUT ON A 55 + MPH HIGHWAY, WHICH COULD HAVE BEEN LIFE THREATENING. ALSO, SINCE THE GEAR SHIFT IS ELECTRIC, THERE IS A WAY TO PUT THE CAR IN NEUTRAL FOR TOWING PURPOSES. THIS SYSTEM DID NOT WORK AND MY CAR HAD TO BE TOWED BACKWARD WHILE IN DRIVE.

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