NHTSA Complaint #11348855 — 2014 DODGE CHALLENGER

THE PASSENGER SEAT IN THIS CAR STARTED SHEDDING BEARING COMPONENTS WHILE UNDER WARRANTY. DEALER WAS INFORMED, BUT EXPLAINED THAT THE SEAT WAS FUNCTIONING AND ADJUSTABLE AND SO NO REPAIR WAS DONE. LATER, JUST AFTER THE WARRANTY EXPIRED, THE SEAT FAILED TO LATCH PROPERLY AND IS LOOSE BECAUSE THE BEARINGS ON SEAT TRACK HAVE FAILED TO STAY IN PLACE. THE SEAT IS NO LONGER SAFE TO SIT IN AND DOES NOT ADJUST OR LATCH PROPERLY. THE SEAT TRACK IS AN EXPENSIVE REPAIR AND THE PART IS NOT IN STOCK FROM LOCAL DEALER AND IS BACK ORDERED. THEY ARE NOT CERTAIN WHEN THEY CAN FIND A REPLACEMENT. THE PASSENGER SEAT IS NOT SAFE FOR AN OCCUPANT UNLESS REPAIRS ARE MADE. THIS SHOULD BE A RECALL ISSUE AS IT IS A SAFETY PROBLEM. THE DEALER WILL NOT REPAIR IT BECAUSE IT IS OUT OF WARRANTY AND PARTS ARE NOT AVAILABLE.