NHTSA Complaint #11348844 — 2018 FORD F-350

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11348844
Vehicle	2018 FORD F-350
Component	SERVICE BRAKES
Date of Incident	July 10, 2020
Date Filed	August 12, 2020
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

TL* THE CONTACT OWNS A 2018 FORD F-350. THE CONTACT STATED WHILE DRIVING DOWNHILL AT 45 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT STATED THE BRAKES AND POWER STEERING FAILED TO OPERATE AS NEEDED. THE CONTACT STATED HE CONTINUED DRIVING THE VEHICLE UNTIL HE REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO MAC HAIK FORD JACKSON (6130 I-55, JACKSON, MS 39211) AND THE VEHICLE DIAGNOSED WITH CONTAMINATED DIESEL FUEL. THE CONTACT STATED HIS INSURANCE COMPANY SENT AN INSURANCE ADJUSTER TO INSPECT THE VEHICLE AND IT WAS DETERMINED THAT THE FAILURE WAS WITH THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Related Complaints for the 2018 FORD F-350

Other SERVICE BRAKES Complaints

#11540248 — August 23, 2023 — Lost all Brake pressure, the Pedal went to the floor while driving. This could have lead to a serious injury or death...

#11258771 — September 28, 2019 — I WAS DRIVING MY 2018 F350 CREW CAB DUALLY DEISEL TRAVELING AT APPROX. 55MPH DOWN A HILL. I WAS TOWING MY 20FT EQUIPM...

Recent Complaints for the 2018 FORD F-350

#11715342 — UNKNOWN OR OTHER — February 3, 2026 — My truck's tailgate has started opening on its own while driving, again. Previous recalls on this issue were perform...

#11710914 — LANE DEPARTURE: WARNING — January 14, 2026 — Steering Effort Control Module failed. This is a known concern with these vehicles. Many Super Duty's have this happe...

#11710914 — STEERING — January 14, 2026 — Steering Effort Control Module failed. This is a known concern with these vehicles. Many Super Duty's have this happe...

#11680411 — ENGINE — August 13, 2025 — The contact owns a 2018 Ford F-350. The contact stated while driving 55 MPH and hauling a boat, the vehicle made abno...

#11676364 — UNKNOWN OR OTHER — July 26, 2025 — The car had not been driven and was only in use for about 20 minutes. Then, the check engine light came on. I was pla...