NHTSA Complaint #11348740 — 2015 TESLA MODEL S

ISSUE WITH THE MCU1 OR INFOTAINMENT SYSTEM FAILING. THIS RESULTED IN AN UNSAFE CONDITION WHILE USING AUTO PILOT THE SYSTEM FROZE AND SHUT DOWN DURING THE OPERATION OF THE VEHICLE. THE AI CAMERAS, RADARS, TRIP ROUTING ARE ALL CONTROLLED BY THIS INFOTAINMENT SYSTEM AND ALL OF THEM SHUT DOWN AT ONCE WHILE THE VEHICLE WAS MOVING. THIS COULD HAVE EASILY RESULTED IN AN ACCIDENT AS FEATURES LIKE ASSISTED LANE CHANGE, COLLISION ASSISTANCE, SUMMON, AUTO CAR DISTANCE, AUTO PILOT 1.0, STOP SIGN AND STOP LIGHT SENSING ALL RELY ON THIS COMPUTER WHICH IMMEDIATELY STOPPED WITHOUT WARNING. ALSO, ALL VIDEO PROVIDED FOR THE BACK UP CAMERA NOW NO LONGER WORKS OR COLLISION DETECTION FROM THE RADARS WHILE BACK UP COMPLETELY STOPPED WHICH IS A SAFETY ISSUE WHEN PULLING OUT. WHEN ASKED THE DEALERSHIP TRIED TO UP SELL ME INTO THE NEXT MCU FOR 2500 DOLLARS TO FIX THIS 'KNOWN' SAFETY ISSUE. THIS ALLEGEDLY HAPPENS BECAUSE OF THE MASSIVE CROWD ERROR LOGGING THAT TESLA USES IN ITS FLASH MEMORY (WHICH CAN ONLY BE OVER WRITTEN SO MANY TIMES) TO BETTER ITS PRODUCTS BUT THE USER IS UNABLE TO SHUT THE LOGGING OFF. THIS FORCES AN EVENTUAL INDEFINITE FAILURE. THE INDIVIDUAL USER HAD AND STILL DOESN'T HAVE THE ABILITY TO SHUT THIS OFF. TESLA IS FORCING ITS USERS TO PAY FOR AN UPGRADE AFTER THE MEMORY BURNS OUT BECAUSE OF A DATA COLLECTION EFFORT THAT IS COMPANY IMPOSES AND BY CONSEQUENCE ROBBING ITS USERS OF IMPORTANT SAFETY FEATURES IN THE MEAN TIME. WHEN THIS IS COMBINED WITH REAL AI THAT THE USER NEEDS TO DRIVE IT CAN EVEN CAUSE AN ACCIDENT IN REAL TIME.