NHTSA Complaint #11348456 — 2011 FORD F-150

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number 11348456
Vehicle 2011 FORD F-150
Component SERVICE BRAKES, HYDRAULIC
Date of Incident
Date Filed
Mileage 115,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT UPON START OF HIS VEHICLE, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WOULD HARDEN AS THE FAILURE OCCURRED. ALSO, THE CHECK BRAKE SYSTEM WARNING MESSAGE WAS INTERMITTENTLY DISPLAYED ON THE INSTRUMENT PANEL. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL NOISE WOULD EMIT FROM THE ENGINE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE ELECTRONIC VACUUM PUMP. THE CONTACT SPOKE WITH TADD JENKINS FORD (1090 FORD WAY, BLACKFOOT, ID 83221) AND THE MANUFACTURER WHO BOTH INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE FOR THE ELECTRONIC VACUUM PUMP. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 115,000.

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