NHTSA Complaint #11348408 — 2017 KIA OPTIMA HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11348408
Vehicle	2017 KIA OPTIMA HYBRID
Component	SERVICE BRAKES
Date of Incident	July 28, 2020
Date Filed	August 10, 2020
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MY VEHICLE HAS HAD MULTIPLE ISSUES WITH ITS HYBRID BATTERY MANAGEMENT SYSTEM SINCE PURCHASE. IT HAS BEEN TOWED 4 TIMES. WHILE DRIVING MY CAR WILL START TO JERK AND A WARNING SYSTEM TELLING ME THERE IS A PROBLEM WITH THE BATTERY MANAGEMENT SYSTEM (BMS) AND THE POWER TRAIN. IT WILL TELL ME TO PULL OVER OR TO CONTACT THE SERVICE DEPARTMENT. THIS CAR HAS HAD ITS BATTERY REPLACED AND SOFTWARE UPGRADED NUMEROUS TIMES, BUT I KEEP HAVING THE SAME ISSUE. I'M CONCERNED THE BATTERY SYSTEM IS FAULTY AND IT'S DANGEROUS TO DRIVE AT THIS POINT, AS NOTHING PRECEEDS THE ISSUES - THEY HAPPEN OUT OF NOWHERE.

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