NHTSA Complaint #11348399 — 2012 CHRYSLER 300 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11348399
Vehicle	2012 CHRYSLER 300
Component	VEHICLE SPEED CONTROL
Date of Incident	August 9, 2020
Date Filed	August 10, 2020
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

IN 2018, THE CRUISE CONTROL ON MY 2012 CHRYSLER 300 LIMITED WAS ACTING INTERMITTENT. I WOULD PRESS THE BUTTON IT WOULD WORK AND SOMETIMES NOT. I BROUGHT IT IN TO MY HEMET CA. CHRYSLER DEALERSHIP AND THEY REPLACED THE CC SWITCH. NOW, 2 YRS. LATTER IT'S HAPPENING AGAIN...I TRIED IT A FEW TIMES WHILE ON THE HIGHWAY/IN-CITY AND IT DIDN'T WORK. LATER ON OUR WAY HOME, I TRIED IT AGAIN AND IT WORKED. I'M STILL UNDER WARRANTY, BUT IT COSTS ME $100 EVERY TIME I BRING THE CAR IN FOR A WARRANTY REPAIR; HOPEFULLY WHEN I BRING IT IN THIS TIME, FOR THE SAME PROBLEM THAT THEY WERE SUPPOSED TO FIX, THEY WON'T CHARGE ME...R/JOHN...

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