NHTSA Complaint #11344090 — 2016 FORD EXPLORER

THE FLUIDITY OF THE STEERING IS DETERIORATING. WHEN TURNING THE WHEEL RIGHT OR LEFT THERE IS A GRINDING SOUND OF METAL ON METAL. INTERMITTENTLY I HAVE TO WRESTLE WITH THE STEERING WHEEL WHEN ACCELERATING THROUGH A TURN WHICH IS A MAJOR SAFETY CONCERN I HAVE AS I TYPICALLY AM TRAVELING WITH TWO YOUNG CHILDREN. THE PROBLEM HAS ARISEN IN THE PAST THREE MONTHS AND THE MECHANIC I UTILIZE, WHO DOES NOT REPAIR STEERING RACKS, REPORTED THAT THE COST OF ADDRESSING THE ISSUE COULD EXCEED $1000. THIS PROBLEM SHOULD NOT BE ASSOCIATED WITH A 2016 MODEL THAT JUST WENT OVER 50,000 MILES AND IS NOT SUBJECTED TO ROUGH, EXTENDED DRIVING BUT RATHER MOST DAYS ARE A 28 MILE ROUND TRIP FOR WORK.