NHTSA Complaint #11344048 — 2013 JEEP GRAND CHEROKEE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11344048
Vehicle	2013 JEEP GRAND CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 14, 2020
Date Filed	August 8, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

IN NOVEMBER 2019, CHRYLSER RECALLED APPROXIMATELY 528,594 DODGE DURANGO AND JEEP GRAND CHEROKEE SUVS FROM MODEL YEARS 2011 TO 2013 BECAUSE FUEL-PUMP RELAYS MAY INTERRUPT ELECTRICAL CURRENT AND PREVENT ENGINE START-UP AND/OR CONTRIBUTE TO A STALL WHILE DRIVING. THE DEALER AND CHRYSLER IS STILL CLAIMING THE PART IS 'OUT OF STOCK' NEARLY 9 MONTHS LATER. WE CANNOT SAFELY DRIVE THE CAR, OR SELL IT BECAUSE OF THIS OPEN RECALL. THE CAR FREQUENTLY WILL NOT START, AND WE ARE VERY CONCERNED OF A STALL DURING DRIVING IF THE VEHICLE DOES START. WE BELIEVE CHRYSLER HAS NOT TAKEN APPROPRIATE ACTION TO MANUFACTURE OR DISTRIBUTE THE REPLACEMENT FUEL-PUMP RELAY, AND THEY CONTINUE TO REFUSE TO PROVIDE AN ESTIMATED DATE FOR THE PART TO BE IN STOCK. (RECALL RELATED INCIDENT) TS

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