NHTSA Complaint #11343666 — 2017 DODGE DURANGO FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11343666
Vehicle	2017 DODGE DURANGO
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 6, 2020
Date Filed	August 6, 2020
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE CAPLESS (NO GAS CAP) FUEL SYSTEM WILL NOT ALLOW YOU TO PUT FUEL IN THE VEHICLE. IT HAS SOME SORT OF CHECK VALVE THAT IS FAILING AND CAUSES THE FUEL PUMP TO SHUT OFF EVEN WHEN YOU ARE RUNNING ON EMPTY. IF YOU SEARCH THE INTERNET, THERE ARE MANY COMPLAINTS ABOUT THIS SAME PROBLEM. IT STARTED AS AN OCCASIONAL PROBLEM WHEN THE VEHICLE WAS 2 YEARS OLD. NOW AT 3 YEARS OLD, THE ONLY WAY TO FILL IT, IS TO TURN THE GAS PUMP HANDLE UPSIDE DOWN WHICH CAN CAUSE GAS TO LEAK OUT ON THE SIDE OF THE VEHICLE AND THE GROUND. EVEN THIS METHOD ONLY WORKS 60% OF THE TIME. IF YOU CAN'T PUT GAS IN THE VEHICLE, YOU ARE AT RISK OF RUNNING OUT OF GAS ON A BUSY INTERSTATE WHICH IS A MAJOR SAFETY PROBLEM.

Related Complaints for the 2017 DODGE DURANGO

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Recent Complaints for the 2017 DODGE DURANGO

#11716366 — ELECTRICAL SYSTEM — February 7, 2026 — Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen bl...

#11716366 — ENGINE — February 7, 2026 — Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen bl...

#11714838 — ELECTRICAL SYSTEM — February 1, 2026 — We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such...

#11714838 — ENGINE — February 1, 2026 — We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such...

#11713168 — EXTERIOR LIGHTING — January 25, 2026 — UNKNOWN