NHTSA Complaint #11343496 — 2004 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO DYER CHEVROLET FORT PIERCE (4200 S. US HWY 1, FORT PIERCE, FL 34982) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE AND THAT SHE WOULD RECEIVE A CALL WHEN THE PARTS BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THE PART WAS NOT AVAILABLE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF