NHTSA Complaint #11343471 — 2017 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11343471
Vehicle	2017 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	July 1, 2020
Date Filed	August 5, 2020
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT WHEN THE GEAR SHIFTER WAS SHIFTED INTO DRIVE, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS IN NEUTRAL. ADDITIONALLY, WHEN THE GEAR SHIFTER WAS SHIFTED TO REVERSE, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS IN PARK. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT SIMILAR VEHICLES WERE SUBJECTED TO NHTSA CAMPAIGN NUMBER: 17V053000 (POWER TRAIN, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO JOHNSON FORD (694 EAST ST, PITTSFIELD, MA 01201) WHERE THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

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