NHTSA Complaint #11343413 — 2015 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DROVE OVER A BUMP IN THE ROADWAY AND EXPERIENCED THE DEATH WOBBLE. THE CONTACT AND AN INDEPENDENT MECHANIC PERFORMED A TEST DRIVE HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT TWO DAYS LATER WHILE DRIVING 55 MPH, THE VEHICLE DROVE OVER A BUMP AND EXPERIENCED THE DEATH WOBBLE AGAIN. THE CONTACT TOOK THE VEHICLE TO V&H AUTOMOTIVE (2414 N CENTRAL AVE, MARSHFIELD, WI 54449, (715) 387-2545) AND THE MECHANIC REPLACED THE STEERING DAMPER CONTROL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND GOING AROUND A CURB OF, THE VEHICLE DROVE OVER A BUMP IN THE ROADWAY AND THE FAILURE RECURRED CAUSING THE TOOLBAR TO FRACTURE AND THE CABLE BARS AND TOOLBAR TO DETACH. THE CONTACT CONTACTED THE MANUFACTURER AND THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 200.*DT CONSUMER STATED DEALER FIXED THE STEERING DAMPER CONTROL AND THE MANUFACTURER REIMBURSED THE CONSUMER BUT INCIDENT HAPPENED AGAIN. THE LATEST INCIDENT THAT OCCURRED WAS JEEP BROKE THE TOW BAR AND SAFETY CABLES AND ENDED REAR ENDING A MOTOR HOME TWICE.*JB